HULFT Technical Support & FAQ

[Release Information & Website Update Announcement] HULFT Technical Support site Update Announcement and Etc.

Technical Support Site NEWS -June 2025 edition-

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◆Product Release Information
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-June 2025 edition-

The following information lists the products scheduled for version/level upgrades, revision upgrades and minor revision upgrades in May and June. It also lists the OSes, databases, and web browsers for which we will start or discontinue support in May and June.

Release Date: Monday, May 19th, 2025

■Minor Revision Upgrade

 【HULFT】
  The following products are upgraded to Ver.10.2.0A:

  ・HULFT10 for Windows Ver.10.2.0A
  ・HULFT10 for AIX Ver.10.2.0A
  ・HULFT10 for Linux Ver.10.2.0A
  ・HULFT10 for IBMi Ver.10.2.0A


Release Date: Wednesday, June 4th, 2025

■Level Upgrade

 【HULFT】
  The following products are upgraded to Ver.10.4.0:

  ・HULFT10 for Container Services (AWS) Ver.10.4.0
  ・HULFT10 for Container Platform Ver.10.4.0


■Revision Upgrade

 【HULFT】
  The following products are upgraded to Ver.10.2.1:

  ・HULFT10 for Windows Ver.10.2.1
  ・HULFT10 for AIX Ver.10.2.1
  ・HULFT10 for Linux Ver.10.2.1
  ・HULFT10 Manager Ver.10.2.1


For details, please see "PRODUCTS."
https://www.hulft.com/tech-support/en/product

Details on product release information can be found in the "Product Release Information By Product" section of the above URL "Search from all products."

※Please note that product serial numbers are required to login to the HULFT Technical Support site.


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◆DataSpider Related Information
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The following are updates and notices on the DataSpider-related Technical Support Site.

■【DataSpider】About the End of Support for the Connection Adapter

We would like to let you know that the support for the following
version will end. Please make sure to check it out.

Connection Destination:
-HULFT7
-IBM DB2 V11.1
-MySQL V8.0

Support End Date:
-March 31st, 2026 : HULFT7
-April 30th, 2026 : IBM DB2 V11.1 / MySQL V8.0


■【DataSpider】About the End of Support for the Repository DB

We would like to let you know that the support for the following
version will end. Please make sure to check it out.

Supported Version:
-IBM DB2 V11.1
-MySQL V8.0

Support End Date:
-April 30th, 2026


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◆Important Notices
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We published the following information on the "Important Notices" webpage on HULFT.com in May 2025.

■Notice
 •<May 1st, 2025> Announcement of Migration of Technical Support Service Level and Products for End of Technical Support Service
  https://www.hulft.com/application/files/4017/4350/2782/information_20250501_en.pdf

 •<May 19th, 2025> 【update】Issue Regarding Character Encoding Conversion from UTF-8 to EBCDIC Set in HULFT10
  https://www.hulft.com/application/files/1017/4762/1396/information_20250501_en.pdf


▼Click here for details
  https://www.hulft.com/apac/important-notice


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◆Information
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====================================================================================================
 Announcement of the Consolidation of English Contact Center for HULFT Technical Support Services
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As previously announced on hulft.com, we will be consolidating our English-speaking telephone support
services into our web and email channels on June 30, 2025, at 5:00 PM (JST).

[hulft.com - Important Notices]
https://www.hulft.com/application/files/8417/4289/5238/information_20250326_en.pdf


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 Notice of Product Discontinuation
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We would like to inform you that sales of the following products will be discontinued as of the end of June 2025.

Products to be Discontinued

 ・HULFT8 for zOS
 ・HULFT8 for Windows
 ・HULFT8 for UNIX
 ・HULFT8 for Linux
 ・HULFT8 for IBMi
 ・HULFT8 Manager

End Date of Sales

 June 30, 2025

This information has been published in the Important Notices section.

【update】Notice of Discontinuation of HULFT8 Product Sales and Supports
https://www.hulft.com/application/files/9117/4338/4161/information_20241220_en.pdf

We encourage you to consider upgrading to the latest version, which provides a more secure, safe, and convenient experience.


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■ HULFT Technical Support Site
  https://www.hulft.com/tech-support/en

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  https://www.hulft.com/help/en-us/Home.htm

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