HULFT Technical Support & FAQ

[Release Information & Website Update Announcement] HULFT Technical Support site Update Announcement and Etc.

Technical Support Site NEWS -Oct

Technical Support Site NEWS -October 2023 edition-

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◆Product Release Information
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-October 2023 edition-

The following information lists the products scheduled for version/level upgrades and revision updates in October. It also lists the OSes, databases, and web browsers for which we will start or discontinue support in October.

Release Date: Wednesday, October 4th, 2023

 ■Level Upgrade

 【DataSpider Servista With Software Protection】※This is a package for overseas markets.
  The following products are upgraded to Ver.4.4 SP2:
  ・DataSpider Servista Advanced Server Package with Software Protection Ver4.4 SP2
  ・DataSpider Servista Basic Server Package with Software Protection Ver4.4 SP2

 ■Fixed Patch

 【DataSpider Servista】
  We will release the following correction patch:
  ・DataSpider Servista 4.4 SP2 DataSpider Studio for Web Patch "DSS44SP2_230905_01


 For details, please see "PRODUCTS."
 https://www.hulft.com/tech-support/en/product

 Details on product release information for October can be found in the "Product Release Information By Product" section of the above URL "Search from all products."

 ※Please note that product serial numbers are required to login to the HULFT Technical Support site.


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◆DataSpider Related Information
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The following are updates and notices on the DataSpider-related Technical Support Site:

■[Important] Regarding the Event that NullPointerException is Generated in the Collaboration Deletion Process of the Box Adapter of DataSpider Servista (Repeat)

 Thank you very much for using our technical support service.
 We want to inform you that in DataSpider Servista, NullPointerException may occur in the collaboration delete process of the Box adapter, causing an exception in the component.

 1. Applicable Products and Versions
  - DataSpider Servista Advanced Server Package 4.4 SP1 or later versions
  - DataSpider Servista Basic Server Package 4.4 SP1 or later versions
  - DataSpider Servista Select 4.4 SP1 or later versions

 2. Range of Impact
  - Box Adapter
  *This only affects those who using the Box adapter's collaborative deletion process.

 ・Here for more details
  https://www.hulft.com/download_file/19401


■[Important] Regarding the Issue of Invalid Data Being Added in the CSV File Reading Process of DataSpider Servista (Repeat)

 Thank you very much for using our technical support service.
 We want to inform you that in DataSpider Servista, it has come to our attention that when enabling parallel processing during CSV file reading to retrieve specific data, there is an issue where invalid records are being output.

 1. Applicable Products and Versions
 - DataSpider Servista Advanced Server Package 4.0 SP1 or later versions
 - DataSpider Servista Basic Server Package 4.0 SP1 or later versions
 - DataSpider Servista Select 4.0 SP1 or later versions
 - DataSpider Servista with Software Protection 4.0 SP1 or later versions

 2. Range of Impact
 - CSV Adapter
  *This only affects those who are using the CSV file reading process.

 ・Here for more details
  https://www.hulft.com/download_file/19402


■【DataSpider】About the End of Support for the Connection Adapter

 We would like to let you know that the support for the following
 connection adapter will end. Please make sure to check it out.

 Connection Destination:
 -Azure Machine Learning
  -Machine Learning Studio(classic)

 Support End Date:
  -August 31st, 2024


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◆Important Notices
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We published the following information on the "Important Notices" webpage on HULFT.com in September 2023.

■Notice
 •<September 26th, 2023>Regarding the Event that NullPointerException is Generated in the Collaboration Deletion Process of the Box Adapter of DataSpider Servista
  https://www.hulft.com/application/files/1516/9562/7952/information_20230926_en.pdf
 •<September 26th, 2023>Regarding the Issue of Invalid Data Being Added in the CSV File Reading Process of DataSpider Servista.
  https://www.hulft.com/application/files/1516/9562/8610/information_20230926_02_en.pdf
 •<September 29th, 2023>Notice of Technical Support Site Maintenance
  https://www.hulft.com/application/files/4416/9580/5571/information_20230929_en.pdf


▼Click here for details
  https://www.hulft.com/apac/important-notice


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◆Information
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◆Notice of Technical Support Site Maintenance

 Thank you very much for using our technical support service.
 Technical support maintenance is scheduled for November 19, 2023.

 Some functions will not be available during this time.
 Please check the details from the link below.


【URL】
 https://www.hulft.com/download_file/19392


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 https://www.hulft.com/tech-support/en

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 https://www.hulft.com/help/en-us/Home.htm

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