HULFT Technical Support & FAQ

[Release Information & Website Update Announcement] HULFT Technical Support site Update Announcement and Etc.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

  HULFT Technical Information [NO.2018122814] --December 28th, 2018--

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

【 Latest Information Index 】
【1】HULFT Release Information -January 2019 edition-
【2】DataSpider Servista Related Information
【3】HULFT Technical Support Site Update Announcement
  -Publication Update(Manual・Release Document), New FAQ,
    Product Unitization Example etc-
【4】About "Important Notices" Posted at HULFT.com

 ※To unsubscribe from our email is noted at the end of this email.


┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 1.HULFT Release Information -January 2019 edition-
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 The following are products with version/level upgrades and revision updates and
 OS, database and web browser added to/removed from its support for January:

 Please review the January 2019 edition regarding the details of HULFT release information.
 https://www.hulft.com/tech-support/en/product/monthly-release

 ※ The product serial number is required upon logging into the HULFT Technical Support site.

 Release Start Date: Monday, January 7th, 2019

 <Product License>

 ◆Service Pack

 【DataSpider Servista】
  The SP6 for the following products will be released:

  ○DataSpider Servista 4.1


 Release Start Date: Tuesday, January 8th, 2019

 <Product License>

 ◆Level Upgrade

 【DataSpider Servista】
  The following product will be level upgraded to Ver.4.2:

  ○DataSpider Servista


 ◆Revision Upgrade

 【DataMagic】
  The following product will be revision upgraded to Ver.3.1.4:
 
  ○DataMagic


 ◆Minor Revision Upgrade

 【HULFT-WebFT】
  The following products will be minor revision upgraded to Ver.2.2.1B:

  ○HULFT-WebFT

 【HULFT-WebFileTransfer】
  The following products will be minor revision upgraded to Ver.3.1.0A:

  ○HULFT-WebFileTransfer


 <Additional OS and Middleware Supports>

 The OS support for the following products will be added:

 【Applicable Products】
  DataSpider Servista Select 4.2
  DataSpider Servista Advanced Server Package 4.2
  DataSpider Servista Basic Server Package 4.2

  [OS Supports]
  Amazon Linux AMI [x64]
  Amazon Linux 2 AMI [x64]

 The middleware support for the following products will be added:

 【Applicable Products】
  DataMagic DB Connection Option(PostgreSQL) for Windows Ver.3.1.4
  DataMagic DB Connection Option(PostgreSQL) for Linux Ver.3.1.4
  DataMagic DB Connection Option(PostgreSQL) for UNIX Ver.3.1.4

  [DB Supports]
  PostgreSQL 10.x

 【Applicable Products】
  HULFT-WebFileTransfer Ver.3.1.0A

  [DB Supports]
  Amazon RDS for PostgreSQL 9.6.x


┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 2.DataSpider Servista Related Information
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 ◆───────────────────────────────────
 │About the Change of the Support Level after the Release of DataSpider Servista 4.2
 └───────────────────────────────────
 We will be releasing DataSpider Servista 4.2 on January 8th, 2019.
 We would like to inform you about the change of support level.
 For customers who use it, please check the note below:

 1.DataSpider Servista 4.2 Product Release Date
  January 8th, 2019

 2. The Change of the Support Level for DataSpider Servista(Japanese Version)
  ・4.0
   The full support will change to the maintenance support.
  ・3.2
   The maintenance support will change to the assistance support.
  ・2.4
   The assistance support will change to the migration support.

 3.The Change of the Support Level for DataSpider Servista(English Version)
  ・4.0
   The full support will change to the maintenance support.
  ・3.0
   The maintenance support will change to the migration support.

 ◆───────────────────────────────────
 │About the End of the Sales for the DataSpider Servista Connection Adapter and
 │Its Inquiry Support
 └───────────────────────────────────
 We would like to inform you that we have updated the news that we discontinued
 the sales and the inquiry support for the DataSpider Servista Connection Adapter.

 Inquiry supports for the noted connecting points and
 applicable products will be ending on the following date:


 ■About PostgreSQL 9.4 Adapter EOL
 --------------------------
 Applicable Products:
  ・DataSpider Servista
  ・DataSpider Cloud
  ・DataSpider for Tableau
  ・DataSpider Mini for Excel
 Connecting Points:
  ・PostgreSQL 9.4
 Support End Date:
  ・December 31th, 2019
 --------------------------

 ■About the Support End of the Product
 --------------------------
 Applicable Products:
  ・DataSpider Servsita 2.4
 Support End Date:
  ・July 31th, 2020
 --------------------------


┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 3.Technical Support Site Update Announcement
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 There is no update from the December 2018 HULFT Technical Support Site.


┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 4.About "Important Notices" Posted at HULFT.com
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 We will introduce the information published in December 2018 from "Important
 Notices" of HULFT.com.
 https://www.hulft.com/apac/important-notice

 <December 3rd, 2018>
 ・[update]Notice of Service Connection Instability of HULFT-WebConnect

 ・Announcement of Emergency Maintenance: HULFT-WebConnect


--------------------------------------------------------------------------------
■HULFT Website
 https://www.hulft.com/apac

■HULFT Technical Support site
 =>[HULFT Homepage] -> [Technical Support site]

 * The product serial number is required when you log
  into the HULFT Technical Support site.

■HULFT Technical information mail discontinued
 [HULFT Website] -> [myHulft] Login
 =>[Personal Setting] -> [Profile]

 * Please register at myHULFT if you have not completed the registration
  process at myHULFT yet.

 * Please note that it might take some time to complete the change request.

■Adding/changing email address to the HULFT Technical Information
 email delivery

 For customers who are receiving emails for the first time, after logging
 into [myHULFT],
 =>[Personal Settings] -> [Profile]

 *[myHULFT] user registration to receive emails is required.

 =>[License] -> [New Registration]

 * Please register the support contract commenced serial No.

■About Initiatives to Personal Information Protection Policy and
 other company information protection
 http://www.saison.co.jp/english/company/privacy.html
--------------------------------------------------------------------------------
◎Copyright(c) by SAISON TECHNOLOGY CO.,LTD