HULFT Technical Support & FAQ

[Release Information & Website Update Announcement] HULFT Technical Support site Update Announcement and Etc.

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    HULFT Technical Information  [NO.2017092919]  --September 29th, 2017--

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【 Latest Information Index 】
【1】HULFT Release Information -October 2017 edition-
【2】DataSpider Servista Related Information
【3】Latest FAQ Update Announcement
【4】HULFT Technical Support Site Update Announcement
【5】About "Important Announcement" Posted at HULFT.com
┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 1.HULFT Release Information -October 2017 edition-
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 The product updates (version, level, and revision)
 and the addition/discontinuation of OS, database, web browser compatible
 with the products for this month are as follows.

 Please review the HULFT Release Information October 2017 edition
 for more details. 
 https://www.hulft.com/tech-support/en/product/monthly-release/201710

 *The product serial number is required when you log into the
  HULFT Technical Support site.
 
 Release start date: October 4th, 2017 (Wed.)
 
 <Product License>
 
 ◆Revision Upgrade
 
 【HULFT-WebFT】
  The following products will be upgraded to Ver.2.2.1.
  
  ○HULFT-WebFT
  
 【HULFT-WebFileTransfer】
  The following products will be upgraded to Ver.3.0.1.
  
  ○HULFT-WebFileTransfer
 
 ◆Service Pack releases
 
 【DataSpider Servista】
  The following products will be upgraded to SP1.
 
  ○DataSpider Servista 4.1 SP1
 
 
 <Subscription Service>
 
  There is no product release.
 
 <Additional Compatible OS and Middleware>
 
  The following OS will be compatible with the applicable products.
  
  【Applicable Products】
   HULFT-WebFileTransfer Ver.3.0.1
 
   [Compatible OS]
   Windows Server 2016 Datacenter [x64]
   Windows Server 2016 Standard [x64]
 
  The following DB will be compatible with the applicable products.
  
  【Applicable Products】
   HULFT-WebFileTransfer Ver.3.0.1
 
   [Compatible DB]
   SQL Server 2016
   Oracle Database 12c Release 2(12.2.x)
┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 2.DataSpider Servista Related Information
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 ◆───────────────────────────────────
 │PIMSYNC Related Release Information
 └───────────────────────────────────
 
 We would like to inform you about the PIMSYNC related release. 
 
 ■PIMSYNC Release Content
 ・Item No.:PIM22SP1_170818_01
  Released Microsoft Exchange Server 2016 for PIMSYNC 2.2 SP1/ 
  Microsoft Office 365 Exchange Online adapter
  for Microsoft Office Outlook 2016 support,
  Bug fix patch for Domino Adaptor
 
 ◆───────────────────────────────────
 │DataSpider BPM Related Release Information
 └───────────────────────────────────
 
 We would like to inform you about the DataSpider BPM related release.
 
 ■DataSpider BPM Release Content
 ・Item No.:DSBPM24_170901_03
  Released the patch that supports DataSpider Servista 4.1 
  to the interval event between sent messages(DataSpider Servista)
 
 ◆───────────────────────────────────
 │Notification regarding the Support Ending Related to DataSpider Servista 
 └───────────────────────────────────
 
 We would like to inform you that we updated the notification regarding the
 inquiry support and sales ending for the DataSpider products and for
 the DataSpider Servista connection adapter.
 
 ■DataSpider Products
  DataSpider Servista 2.2
 
  ▼Support End Date
   August 31st, 2018
 
 ■Adapter
  DB2 for i 7.1 Adapter
 
  ▼Support End Date
   April 30th, 2018
 
 For the list of products, platform, etc., in which their sales and support
 has ended,please refer to "Support Ended Products" of DataSpider Servista.
 
 DataSpider Servista "Support Ended Products"
 https://www.appresso.com/servista/eol/
  *This site is only available in Japanese.
 
 ◆───────────────────────────────────
 │About the problem that the mapping link disappears when the script
 │that includes the Document Mapper set with the mapping link of attribute
 │and other elements from the same logic at 
 │DataSpider Studio for Web is edited.
 └───────────────────────────────────
 
 We have found out that at DataSpider Studio for Web, there is a case that 
 the mapping link disappears when the script that includes the Document Mapper
 set with the mapping link of attribute and other elements
 from the same logic is edited.
 We would like to inform you about the problems in details and
 the future support regarding this matter. 
 
 We have listed the customers who are affected by the incurred conditions with
 DataSpider Servista.
 Please confirm the description.
 
 Also, if there is any question regarding the content, please contact us at
 our Support site.
 
 You can download the following same content as a document.
 If necessary, please download it from the following URL:
 http://patch.appresso.com/DataSpider/announcement/20170825/StudioforWeb_LostMapperLink.pdf
  *This site is only available in Japanese.
 
 ■Applicable Products and Versions
 ・DataSpider Servista Basic Server Package 3.0 SP2 - 4.1
 ・DataSpider Servista Advanced Server Package 3.0 SP2 - 4.1
 ・DataSpider Servista Select 3.0 SP2 - 4.1
 
 ■Affected Area
 Document Mapper
 
 ■Occurrence Condition
 Occurs when the script that includes Document Mapper in which it meets
 all of the following conditions using DataSpider Studio.
 
 1.The outputting destination's schema is the XML type.
 2.The mapping link is set from the same logic on the following item of the outputting destination's schema.
  2.1.Attribute
  2.2. The 2.1 attribute is either the subelement of the belonging element or 
  the element/attribute of that subelement. 
 
 The following is the adapter with these settings: 
 
 ・XML Adapter
 ・REST Adapter
 ・Web Service Adapter
 ・JMS Adapter
 ・kintone Adapter
 ・Dynamics CRM Adapter
 ・Hadoop HDFS Adapter
 ・NeoCore Adapter
 ・Shunsaku Adapter
 
 ■Problem
 Mapping link drawn on the subelement or the attribute/element under the subelement,
 listed in the 2.2 occurrence condition, disappears.
 
  *We have attached the examples of the Mapper settings that meets 
  the occurrence conditions and the image of post-incident on the Support site's 
  announcement and the PDF formatted document. For more details, please refer to it.
 
 ■Countermeasure
 Please use the Studio for Desktop.
 
 ■Future Support
 We are planning to release the fix patch for the DataSpider Servista 4.1、4.0、
 and 3.2 at the end of October.
┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 3.Latest FAQ Update Announcement
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 Including the new FAQ released in September, there are 4 FAQs in total.
 
 <Technical FAQ>
 
 【HULFT IoT】
 
  ◆No:28223
   The Screen for HULFT IoT Manager is Partially Displayed in English.
 
   [Q]
   The screen for HULFT IoT Manager is partially displayed in English.
   Please let us know the reason for it.
 
   [A]
   There is a possibility that "HULFT IoT Manager" is being used with
   an incompatible browser.
 
    →For more details please refer to FAQ No:28223
 
  ◆No:28224
   When is the Agent Performance Setting Applied
 
   [Q]
   We changed the Agent performance setting from HULFT IoT Manager,
   but the setting is not being reflected. Please let me know the
   possible reason for it.
   Please let us know the reason for it.
 
   [A]
   HULFT IoT Agent reacquires the Agent performance settings because
   of the "Polling Interval" and its default value is "One Day".
   an incompatible browser.
 
    →For more details please refer to FAQ No:28224
 
 The details can be reviewed at the HULFT Technical Support site top page.
 Please visit the website to check out for more useful information to our
 valued customers.
 
 *The product serial number is required when you log
  into the HULFT Technical Support site.
┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗ ■ 4.HULFT Technical Support site Update Announcement
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 <September 5th, 2017>
  ■The following products' product release documents are revised.
  ・HULFT-WebConnect Ver.2.0.1
┏┓━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┗■ 5."Important Notices" posted at HULFT.com
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

 For details of the past information, please check the PDF file from the
 following URL: 
 https://www.hulft.com/en/important-notice
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