List of logs

Manager outputs the following logs to the syslog:

Table 5.8 Logs that are output to the syslog
Log ID Log Level Description Action
Category* Message ID
A 0001 WARN Agent is not found. If the instance of Agent has been deleted, activate the instance again.
A 0002 WARN Authentication of Agent failed. None (Authentication processing will be automatically performed again.)
A 0003 ERROR The number of Agent instances exceeded the maximum number for registration. Issue a license of which the maximum number of Agent is increased.
A 0004 ERROR Activation key has not entered. Check that the settings file of Agent is correct.
A 0005 ERROR It is an invalid activation key. Check that the settings file of Agent is correct.
A 0006 ERROR The white list does not have an entry. Contact our support department.
A 0007 ERROR The Agent did not list in the white list. If the Agent is correct, add the Agent entry to the white list.
A 0008 ERROR Agent is offline. Check that Agent has started.
A 0009 ERROR Agent failed to receive a distribution file. Confirm the receive log.
A 0010 ERROR An error occurred on an instance of Agent. Confirm the trace logs.
A 0011 WARN The simultaneous transfer limit for Agent is exceeded.

Modify the communication multiplex level so that Manager can relay multiple file transfers at the same time.

If it is a temporary problem, wait until the transfer congestion reduced.
A 0012 WARN The registered information for Agent is incorrect. Check that the registered information for Agent is correct by using the Agent List screen.
M 0001 WARN Authentication of the user failed. Enter a set of user name and password correctly.
M 0002 WARN The user name is not found. If the user has been deleted, create the user again.
M 0003 ERROR The license update failed. Update the license with correct information.
M 0004 ERROR The module cannot be copied. Check that the disk has enough free space on the Manager environment.
M 0005 WARN A cache file for the module cannot be deleted. Confirm the OS load status, and execute it again when the load is lower.
M 0006 WARN The license information cannot be read. Check that the license information is correct.
M 0007 ERROR A transfer log error notification mail could not be sent. Check that the mail server has started and the mail settings are correct.
M 0008 ERROR A receive log error notification mail could not be sent. Check that the mail server has started and the mail settings are correct.
M 0009 ERROR A trace log error notification mail could not be sent. Check that the mail server has started and the mail settings are correct.
M 0010 ERROR An Agent offline notification mail could not be sent. Check that the mail server has started and the mail settings are correct.
M 0011 ERROR A Term License Key expiration notification mail could not be sent. Check that the mail server has started and the mail settings are correct.
M 0012 ERROR A test notification mail could not be sent. Check that the mail server has started and the mail settings are correct.
M 0013 ERROR Mail contents cannot be created. Contact our support department.
M 0014 WARN The license term will expire soon. Update license.
H 0001 ERROR Update of the information related to HULFT cannot be performed. Check that HULFT has started.
H 0002 ERROR Deletion of the information related to HULFT cannot be performed. Check that HULFT has started.
H 0003 ERROR Acquisition of the information related to HULFT cannot be performed. Check that HULFT has started.
H 0004 ERROR Confirmation of the HULFT product key failed.

Confirm the OS load status, and execute it again when the load is lower.

Also, check that the license information is correct.
H 0005 ERROR Update of the HULFT product key failed. Confirm the OS load status, and execute it again when the load is lower.
H 0006 ERROR Collecting receive logs from HULFT cannot be performed. Check that HULFT has started.
H 0007 ERROR An attempt to connect with HULFT failed. Check that HULFT has started.
D 0001 ERROR Reading a record cannot be performed. Check that PostgreSQL has started.
D 0002 ERROR Updating a record cannot be performed. Check that PostgreSQL has started.
D 0003 ERROR Deleting a record cannot be performed. Check that PostgreSQL has started.
E 0001 WARN The specified API key is incorrect. Specify the correct API key and then execute the API function again.
E 0002 WARN The resource is not found. Check that the URL is correct.
E 0003 WARN The API key is not specified. Specify the correct API key and then execute the API function again.
E 0004 WARN The input for the API is wrong. Input the correct values for the API.
E 0005 WARN The user who did not have permission executed the API function. Acquire the API key by a user who has operation permission. And then execute the API function again.
E 0006 WARN Resources are competing with others. Check that the input value is already registered.
E 0007 ERROR A server internal error occurred. Check that Manager, PostgreSQL, and HULFT have started.
E 0008 WARN An analysis of JSON failed. Check that the JSON sentence structure of the API request is correct.
E 0009 ERROR The data is incorrect. Contact our support department.
E 0010 ERROR Execution of a command failed. Contact our support department.
E 0011 ERROR File transfer failed. Confirm the transfer logs.

*

A: Agent, M: Manager, H: HULFT, D: Database, E: Others