Troubleshooting on updating the product key

Updating the product key for HULFT IoT fails.

Check the license information is correct. If the license information is incorrect, correct the license information, and then redo the product key update.

If the license information is correct, check the license information file (license.lic) has a write permission. If the license information file (license.lic) does not have a write permission, set the write permission, and then redo the product key update.

Updating the product key for HULFT fails.

Check HULFT has stopped. If HULFT has not stopped, stop HULFT manually, and then redo the product key update.

Agent fails to transfer files after updating the product key.

Check HULFT has started. If HULFT has not started, start HULFT manually.