The list of message code which falls into MAIL category

Message code corresponds to the error which may occur during Mail adapter.

MAIL0000E

Message code corresponds to undefined error occurred.

Causes Solution
Undefined error has occurred See the accompanying error messages which should indicate the cause of the error.

Corresponding error

MAIL0001E

Message code indicates that login to the mail server has failed.

Causes Solution
[User name] or [Password] is incorrect. Check [User name] and [Password] .

Corresponding error

MAIL0002E

Message code indicates connecting to the mail server has failed.

Causes Solution
Connecting to the host specified in the [Host name] in the Global Resource has failed. Ensure the [Host name] and the [Port number] are correct.
The host specified in the [Host name] cannot be found. Ensure the host specified in the [Host name] is correct.
Occurs when [SSL Connection] in the global resource is selected or either [SSL/TLS] or [STARTTLS] is set as the value for [SSL Connection] and failed to prove the credibility of the server certificate. Check if the server certificate is registered in JAVA when connecting to SSL server. If registered,check if the server is the same as the one registered in JAVA and check if the server certificate has expired.

Corresponding error

MAIL0003E

Message code indicates no recipient address is specified.

Causes Solution
The [Sent Destination Mail Address] of Send One Mail operation is incorrect. Make sure all of the following requirements for Send One E-Mail operation are met.
  • [Destination] that is configured with one or more
  • [Destination / Type] correctness
  • [Send / mail address] is entered.
  • [Send / mail address] does not contain any multi-byte characters.
The recipient of the [Input data] for the Send Multiple Mails is incorrect. Make sure all of the following requirements for Send Multiple E-Mails operation
  • The [Input Data] has a receiver address.
  • The receiver address specified in the [Input Data] does not contain any multi-byte characters.

Corresponding error

MAIL0004E

Message code indicates no sender is specified.

Causes Solution
No sender is specified for the [Input data]. Ensure that the sender of the [Input data] is specified for Send Multiple Mails

Corresponding error

MAIL0005E

Message code indicates the email address specified for the sender is invalid.

Causes Solution
The sender specified for the [Input data] is invalid. Ensure that the sender for the [Input data] is correct.

Corresponding error

MAIL0006E

Message code indicates sending message has failed.

Causes Solution
Send One E-Mail operation has failed to send message. Ensure that the [Sent Destination Mail Address/Mail Address] for the Send One E-Mail operation is correct.
Send Multiple E-Mails has failed to send message. Ensure that recipient, CC, and BCC for the[Input data] are correct.

Corresponding error

MAIL0007E

Message code indicates sending message has failed.

Causes Solution
Message code indicates sending message has failed. Please check the message and take appropriate measures.
Send Multiple E-Mails has failed to send message. Please check the message and take appropriate measures.

Corresponding error